Photo issue

Grocery Gadget Support -

To see your images, please, change your Settings:

Grocery G/ Show images: On

Have more questions? Submit a request

7 Comments

  • 0
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    Jim Bracken

    Sorry, but this isn't listed under settings - still can't get the pics to display.

  • 1
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    Nieves Pérez Sánchez

    In iOS Settings, Grocery G, Show images.

  • 0
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    Jim Bracken

    Contrary to your reply above....

    I've done that and nothing appears. After reading other issues regarding subscriptions (yes I have the Pro version) I then went into subscriptions within the app and saw what others are seeing which shows a one month subscription (bug).

    Once I did this THEN the other items including show images appeared within settings. So it seems you have to go into subscriptions first to enable Show Images as well as a number of other settings.

    I've confirmed this on my wife's iPhone as well.

    In the future I suggest an alpha and beta test before releasing an update to users.

  • 0
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    Nieves Pérez Sánchez

    My pro app (still) don't ask me to subscribe. I have enabled "show images" without subscription... It is the spanish app for iPad. But now the app don't appears in the spanish Apple Store... I don't understand it. 

  • 0
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    Jim Bracken

    The usual reason an app stops appearing in the App Store is because either Apple of the app developer have requested it be pulled. This usually happens when there are issues such as the current subscription issue with GG. BTW it is also missing from the general US Apple App Store.

  • 0
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    Dunromin Farms

    We're getting played here. I've got pro and never signed in. Images are gone and advertisements wont go away.
    I've demanded a refund. Got no time to help these wannabe's.

  • 0
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    stevenboise

    I had the same issue, but the "Settings" admin is talking about are the device's iOS settings (or whatever Android may call them, if you're having this issue with Android).

    Once I went into the device's Grocery Gadget Settings and turned "Show Images" to "On", I was back up and running.  

    Simple.

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